If you have purchased your TDOG retractable lead on Amazon, then contacting us on Amazon is the quickest way to sort out returns and refunds.
If you are having issues with the product and have purchased it via our web shop then please use the contact form to claim your warranty. If you are requesting a replacement, please include your latest shipping address. We will reply within 24 hours.
Please make sure you add firstname.lastname@example.org to your safe senders list. If you do not hear from us within 24 hours, please check your spam folder.
If you are interested to become distributor of our product, please use the form for enquiry.